Privacy Policy

Privacy Notice

Last updated: 14 June 2024

 

 

Introduction

The website (the Website) on https://zettaonline.com/ is owned and maintained by Zetta Hosting Solutions OOD, A Bulgarian company, whose office is in NV Tower, floor 6, 1000 Sofia, Bulgaria. Our company registration number is 131264554. All references to “Zetta Online”, “we”, “us”, or “our” in this Policy are references to Zetta Hosting Solutions OOD.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice (the Notice) our approach to privacy and data protection. We will from time to time update the Notice as we undertake to comply with any regulatory changes, data protection and data privacy standards and industry best practices. We encourage you to check this Notice regularly by visiting our Website.

 

How we collect, hold, use and disclose your personal data

When you visit our website we may collect data about you through cookies. If you want to know more, please read our  Cookie Policy. When you contact us through the forms available on the Website or book a meeting, we collect information about you, such as your name, your email address and your phone number.

We use and hold your personal data to contact you and understand more about your business and the services you are interested in.

 

What laws apply to us?

When handling personal data, we will comply with the European Data Protection Regulation (GDPR), the UK GDPR, and other applicable laws and regulations (herein defined as applicable laws). Such laws vary among countries, with some providing more protection than others. Regardless of where your information comes from, we apply appropriate safeguards as described in this Notice.

Data protection principles are designed to ensure that individuals’ personal information is protected throughout the information lifecycle – that is, from the time the information is collected through to its destruction.

 

Your correspondence with us

If you correspond with us by email, the postal service, through the Website or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your questions.

 

Purposes for processing of your personal data

As explained above, we collect, hold, use and disclose personal information to provide you with more information about us and our services when you contact us through the Website.

As a general rule, we do not disclose personal data to any third parties, except if it is otherwise required by applicable laws or to third parties engaged to provide services in connection with the purposes described in this Privacy Notice (e.g. marketing and communication tools, etc.).

 

Lawful basis

You voluntarily provide your information through the forms on the Website or when you book a meeting with us. When you provide us with your information, you consent to the use of such information by Zetta Online for the purposes explained in this Privacy Notice. If we use cookies requiring your consent as a lawful basis for processing of your personal data, we will inform you in advance and ask about your consent.

 

International data transfers

We may change our business model from time to time. Therefore, in the future we may collect your personal data within the country you are located and then transfer and process it to another area. If we initiate transferring of personal data to countries not deemed adequate as per the applicable laws, we will inform you in advance and ensure appropriate safeguards in place, including technical and organisational measures to guarantee the security of your data and rights.

 

Your rights

You have rights including:

 

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact at sales@zettaonline.com.

 

Appropriate Safeguards

Information security has always been central for the protection of confidentiality, integrity and availability of personal data. To help protect the privacy of personal data you transmit through the use of our Website, we maintain technical and organisational security measures. We update and test our measures eon an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide information about the services or the services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.

Your personal information is stored by us on our own servers in the EEA. We retain data for the duration of our relationship with  you for a longer period of time thereafter if required by law. For more information on where and how long your personal data is stored, and for more information on your rights, please contact us at sales@zettaonline.com.  When sending information overseas, we make sure there are arrangements in place to protect your information.

 

We are here to help

If you have a concern or complaint about your privacy or data protection, let us know and we’ll try to fix it. If you’re not satisfied with how we handle your complaint, there are other things you can do. You can also contact the data protection authority in your jurisdiction. Here is a list of the data protection authorities in the EEA.

 

Updates

As we wish to improve our services and your customer experience, the Notice, our Terms, and any other terms associated with the services we provide, are expected to change as well. We reserve the right to amend the Privacy Notice at any time. You shall check our Website frequently for any updates.