Work With Us

IT Helpdesk administrator

Grow and build the future with Zetta


We are dedicated to improving the access to and quality of banking services available to businesses, unlocks banking. We simplify payments and banking globally and empower businesses to grow. We are a technology business that provides a range of banking and payment services, all via one modular platform. We enable banking-as-service. A single technical integration allows businesses to access a comprehensive portfolio of banking and payments services including: IBANs, e-money accounts, FX conversion, local and international payments, card processing and digital payments.


  • Provide IT support to all employees worldwide.
  • Manage user and computer accounts in a Microsoft O365 environment.
  • Participate in the workstation lifecycle management – automated deployment of new machines, centralized management, policies, security configurations etc.
  • Collaborate with IT team members from all locations worldwide on complex IT projects and issues.
  • Participate in the team’s various ongoing projects like zero-touch deployment of corporate images and applications, centralized device management implementation, BYOD policies enforcement etc.
  • Microsoft O365 Security and Compliance suits rollout and integration, MFA policies setup and deployment, Automation of internal IT processes, and others.
  • Oversee the process for onboarding of new hires to internal IT systems and culture.
  • Enhance employee’s experience by improving existing or introducing new systems and processes.


  • 2+ years of experience in an IT/Engineering role.
  • Holistic view about Information technology – network topologies, Microsoft Active Directory Domain services infrastructure, Microsoft Entra, Intune.
  • Strong operating systems troubleshooting skills (Windows 10 and macOS).
  • Experience in the administration of Microsoft Windows Server, Active Directory, WDS, SCCM, Azure, Office365
  • Experience managing Apple devices.
  • Good understanding of networking basics like DHCP, DNS, IP subnetting, Wi-Fi technologies.
  • Good hardware knowledge.
  • Excellent communication skills and fluency in English.
  • Bachelor’s degree in information technology or related field and/or Microsoft, Apple, Cisco, ITIL, JAMF, VMWare or similar industry certifications will be considered an advantage.


  • Competitive remuneration.
  • Additional extended health and dental insurance.
  • Preferential fitness price.
  • Friendly work environment.
  • Flexible working hours.
  • Option to work from home.
  • Free snacks and beverages in the office.
  • Company events – teambuilding, parties.

IT Helpdesk administrator